Legal and launch policy
Contact And Support
Support, billing, privacy, connector, and urgent safety contact instructions.
CoinOptix Contact And Support
Support email: admin@coinoptix.com
For account, billing, privacy, connector, or safety requests, include your CoinOptix account email, the affected page or workflow, timestamps, and non-secret evidence. Never send exchange API secrets, wallet seed phrases, private keys, passwords, or one-time codes.
Urgent safety issues should be reported with the words "Emergency control" in the subject so an operator can review kill switches, connector status, support records, and incident workflows.
Production provider support channels, service-level targets, and escalation owners must be finalized before broad paid launch.